I've uninstalled Rollback RX 8.1 What to do now ?

[PatrickJNYC]

After Rollback RX 8.1 failed to start I tried to revert to an earlier snapshot, but my license expired. Should've contacted tech support at Horizon, but didn't. Rollback RX Professional icon still show up in my notification icons. So now every time I start my computer I get a message:

Rollback RX drivers have been disabled. If you recovered the PC from a clone image, you need to uninstall and reinstall Rollback Rx. Or else restart the PC and rollback to an earlier snapshot from the subsystem.

How do I rollback from the subsystem if I already uninstalled Rollback RX 8.1 ?
I have Windows 7 Professional with Raid 0. Must I reinstall Rollback RX 8.1 ? I don't want to get a corrupted Master Boot Record. Is it safe to use Windows 7 Restore feature, or must I remove Rollback RX 8.1 from my registry ? Please help. Thank you.

[HDS-Jacob]

Hello PatrickJNYC, let's see if we can get you an answer.

In the meantime, anyone else have this problem?

[PatrickJNYC]

Thanks for the quick reply Jacob

[HDS-Jacob]

Sure thing!

Also, just in case for reference and if you feel the need to, you can submit a ticket to support @ http://support.horizondatasys.com

[Nick10]

Patrick - you have several issues, which do not make any sense.

Originally Posted by PatrickJNYC

After Rollback RX 8.1 failed to start I tried to revert to an earlier snapshot, but my license expired.....

Even if your license expired, you should be able to apply your purchased PRODUCT ID and activate your existing installation of RollBack Rx.

Originally Posted by PatrickJNYC

I have Windows 7 Professional with Raid 0. Must I reinstall Rollback RX 8.1 ? I don't want to get a corrupted Master Boot Record.

Firstly, RollBack Rx V8.1 does not support Windows 7 at all. Are you sure that you do not have V9.1 installed? Because V8.1 was not offered when Windows 7 was released... Secondly, if RollBack Rx was re-installed onto your system, your previous snapshots would not be accessible.

I know that this advice is too little too late; but you should contact http://support.horizondatasys.com before uninstalling Rollback Rx. Once it is uninstalled; all bets are off; as we can not access any snapshots or even retreive the log files of your installation.