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Old 12-01-2009, 12:49 PM
Lucato Lucato is offline
Junior Member
 
Join Date: Nov 2009
Location: Brazil
Posts: 17
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Quote:
Originally Posted by Nick10 View Post
I tried to see if we received any ticket regarding this issue, with no success... Could you pls submit a support ticket at http://support.horizondatasys.com or let us know what your ticket number is (if you have one).

You will need to provide the support team with your RollBack Rx Log files so that they can see what is going on during your start up process.
Here are the three files that will be needed to be submitted for analysis:

[1] setup.log (c:\program files\shield)
[2] subconsole.log (c:\program files\shield)
[3] 128.dat (c:\program files\shield)
I've sent it to the support. Waiting their feedback.

Quote:
Originally Posted by Nick10 View Post
Lucato, could you also immediately remove your hyperlinks from your signature - Your post has been flagged as "SPAMMY".
I use it in all forums I participate in and never had problem, anyway I have removed the hyperlinks as requested. Would you guys put it back? If you guys don't want signatures, disable the feature in the forum. ;0)
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