I tried to see if we received any ticket regarding this issue, with no success... Could you pls submit a support ticket at
http://support.horizondatasys.com or let us know what your ticket number is (if you have one).
You will need to provide the support team with your RollBack Rx Log files so that they can see what is going on during your start up process.
Here are the three files that will be needed to be submitted for analysis:
[1] setup.log (c:\program files\shield)
[2] subconsole.log (c:\program files\shield)
[3] 128.dat (c:\program files\shield)
Anybody else having this issue?
Lucato, could you also immediately remove your hyperlinks from your signature - Your post has been flagged as "SPAMMY".