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Old 08-05-2009, 04:11 PM
bmck bmck is offline
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Join Date: Jun 2009
Posts: 4
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Quote:
Originally Posted by Kodebuster View Post
Purchased Drive Cloner-RX a while back and will get to use it shortly.

Question:

If I perform a full backup of my C:\Drive to a USB External Drive...
Kodebuster (and others),

Here's a little heads-up to a potentially big problem...

I was performing daily full backups with the "Overwrite last backup" option not checked. This results in backup files named like <BackupName>0.ego, <BackupName>1.ego ... <BackupName>27.ego, etc.

I was then copying the latest backup file, say <BackupName>27.ego to an off-site location. I also deleted previous backups from the off-site location. That is, <BackupName>27.ego was the only backup stored at the off-site location.

Imagine my surprise when I discovered that I could not restore from it! Apparently, all the backup files (in this case from 0-27) must co-exist to be able to restore from the last. This is despite the fact the backups are all Full backups, not incremental.

I mentioned this in a support ticket on 8th July.
I was told it was a known issue
After no solution was forthcoming, I followed up on 22nd July.
I was told to try a new version. I did so. No change.
On 26th July I was told "we're working on it".
No solution to date.

So, if you have a backup regime in place like mine described above, you should not be sleeping so soundly at nighttime until this issue is addressed.

Regards,

Brian
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